Privacy Policy
Effective Date: 05/01/2025
**Murrells Inlet Pipe Dream, Plumbing & Drain Services, LLC** ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our plumbing and drain services.
Information We Collect When You Opt-In
**Personal Information You Provide:**
When you contact us through our website contact form, call us, or email us, we may collect:
- Your name
- Your phone number
- Your email address
- Your service address
- A description of your plumbing issue or service request
- Any additional details you provide about your property or plumbing needs
SMS Consent & Data Sharing
We highly value your privacy. Your personal information, including mobile numbers and SMS consent, will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.
If you have opted in to receiving text messages from us, we will use your mobile number solely for the purpose of communicating with you regarding your service appointments, quotes, essential account updates, and occasional promotional messages.
Information Collected Automatically
We do not currently use Google Analytics or third-party tracking tools on our website. If we add analytics in the future, this policy will be updated to reflect that change.
How We Use Your Information
We use the information we collect to:
- Respond to your plumbing service requests and schedule appointments
- Communicate with you about your service, including appointment confirmations and reminders
- Provide plumbing and drain services at your property
- Process billing and payment
- Follow up after service to ensure satisfaction
- Improve our website and services
- Send occasional service reminders or special offers (you may opt out at any time)
Sharing Your Information
We do **not** sell, rent, or trade your personal information to third parties.
For support or more information, text HELP to (843) 360-3475 or email contact@murrellsinletpipedream.com. Message and data rates may apply. Message frequency varies.
SMS Non-Sharing Clause
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Tracking
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Our website does not currently use cookies for tracking or advertising. If we implement cookies in the future, we will update this policy and provide appropriate notice and options.
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Data Security
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We implement reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure.
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Your Rights
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You have the right to:
- **Access** the personal information we hold about you
- **Request correction** of inaccurate or incomplete information
- **Request deletion** of your personal information (subject to legal retention requirements)
- **Opt out** of marketing communications at any time
- **Withdraw consent** for data processing where applicable
To exercise any of these rights, contact us at **contact@murrellsinletpipedream.com** or call **(843) 360-3475**.
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Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
Contact Us
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If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
**Murrells Inlet Pipe Dream, Plumbing & Drain Services, LLC**
Phone: (843) 360-3475
Email: contact@murrellsinletpipedream.com
Website: www.murrellsinletpipedream.com