Privacy Policy
Effective Date: 05/01/2025
**Murrells Inlet Pipe Dream, Plumbing & Drain Services, LLC** ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our plumbing and drain services.
Information We Collect
**Personal Information You Provide:**
When you contact us through our website contact form, call us, or email us, we may collect:
- Your name
- Your phone number
- Your email address
- Your service address
- A description of your plumbing issue or service request
- Any additional details you provide about your property or plumbing needs
Information Collected Automatically
When you visit our website, we may automatically collect:
- Your IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Referring website (how you found us)
- General geographic location
We do not currently use Google Analytics or third-party tracking tools on our website. If we add analytics in the future, this policy will be updated to reflect that change.
How We Use Your Information
We use the information we collect to:
- Respond to your plumbing service requests and schedule appointments
- Communicate with you about your service, including appointment confirmations and reminders
- Provide plumbing and drain services at your property
- Process billing and payment
- Follow up after service to ensure satisfaction
- Improve our website and services
- Send occasional service reminders or special offers (you may opt out at any time)
Sharing Your Information
We do **not** sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:
- **Service Providers:** We may share your information with trusted partners who assist us in operating our business (e.g., payment processors, scheduling tools), provided they agree to keep your information confidential.
- **Legal Requirements:** We may disclose your information if required to do so by law, court order, or government regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
SMS Non-Sharing Clause
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Tracking
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Our website does not currently use cookies for tracking or advertising. If we implement cookies in the future, we will update this policy and provide appropriate notice and options.
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Data Security
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We implement reasonable physical, electronic, and procedural safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
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Your Rights
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You have the right to:
- **Access** the personal information we hold about you
- **Request correction** of inaccurate or incomplete information
- **Request deletion** of your personal information (subject to legal retention requirements)
- **Opt out** of marketing communications at any time
- **Withdraw consent** for data processing where applicable
To exercise any of these rights, contact us at **contact@murrellsinletpipedream.com** or call **(843) 360-3475**.
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Children's Privacy
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Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
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Third-Party Links
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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
Changes to This Policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.
Contact Us
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If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
**Murrells Inlet Pipe Dream, Plumbing & Drain Services, LLC**
Phone: (843) 360-3475
Email: contact@murrellsinletpipedream.com
Website: www.murrellsinletpipedream.com